Privacy policy

Privacy Policy

Last Updated: January 1, 2025

At AskMyAdvisor®, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use AskMyAdvisor® services, we may collect:

  • Account Information: Name, email address, and other contact details when you sign up.
     
  • Payment Information: Processed via trusted third-party services. We don’t store full payment card details.
     
  • Usage Data: IP address, browser type, operating system, referral URLs, and interactions.
     
  • Support Communications: If you contact support, we may retain those records.
     

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
     
  • Communicate with you (service updates, announcements)
     
  • Monitor usage and improve user experience
     
  • Protect against fraud, abuse, and unauthorized access
     

3. Sharing and Disclosure of Information

We do not sell your personal data. We may share data:

  • With Service Providers: For payment, infrastructure, and support.
     
  • For Legal Reasons: If required by law or necessary to protect rights or users.
     
  • During Business Transfers: Like mergers, acquisitions, or asset sales.
     

4. Data Retention

We retain your personal data as long as needed for service delivery, legal compliance, and dispute resolution. When no longer needed, it’s deleted or anonymized per legal guidelines.

5. Security Measures

We use industry-standard security to protect your data. However, no method is completely secure. While we strive to protect your information, absolute security cannot be guaranteed.

6. Your Choices and Rights

Depending on where you live, you may have rights to:

  • Access the data we hold
     
  • Correct or update your information
     
  • Request data deletion
     
  • Object to or restrict how your data is processed
     

To exercise these rights, contact us using the details below.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be reflected by the "Last Updated" date. Please review periodically.

8. Contact Us

AskMyAdvisor®
2265 116th Ave. N.E., Suite 110
Bellevue, WA 98004
Email: help@askmyadvisor.co
Phone/Text: 212-426-1038
Trust Center: trust.askmyadvisor.co

Effective Date: January 1, 2025